Arch Unique respects the privacy of clients, collaborators and visitors. This policy explains what we collect, why we use it and the choices available to you. It applies to arch-unique.com, our enquiry forms and direct project communications.
Who is responsible
Arch Unique is the controller of information collected through this website. Privacy questions and requests can be sent to info@arch-unique.com or discussed by phone at +66 97 206 4950.
Information we receive
We collect only what is reasonably needed to answer an enquiry, assess a potential commission, deliver an agreed service and operate the website.
- Contact details such as name, email, telephone number and preferred language.
- Project information such as location, brief, budget range, timing, references and files you choose to provide.
- Correspondence and records of decisions during a project conversation.
- Technical data such as device, browser, approximate location, referrer and interaction data when permitted by your cookie choice.
How and why we use it
We use information to respond to you, prepare proposals, manage projects, protect the website, meet legal obligations and improve our services. Depending on the context, processing is based on your request, performance of a contract, legal obligations, consent or our legitimate interest in running a secure and effective design bureau.
- We do not sell personal information.
- We do not use project files for unrelated advertising.
- Marketing messages are sent only where permitted, and you may opt out at any time.
Service providers and transfers
We use carefully selected providers for website hosting, forms, storage, communications and, where consented, analytics. Wix and other providers may process information in countries outside your own. We use available contractual and technical safeguards and disclose only what is necessary for the service.
Retention, security and your rights
Enquiries that do not become projects are normally retained only as long as useful for the conversation and our legitimate records. Contract, accounting and project records may be kept for longer periods required by law or professional practice. We apply proportionate access controls, backups and security measures, while no internet transmission can be guaranteed completely secure.
Subject to applicable law, including Thailand’s Personal Data Protection Act and, where relevant, the GDPR or equivalent rules, you may ask to access, correct, delete, restrict or receive your information, object to certain uses, or withdraw consent. Email info@arch-unique.com; we may need to verify your identity.
Children, links and changes
This website is intended for adults considering professional design services and is not directed to children. Third-party sites have their own privacy practices. We may update this policy when our services or legal requirements change; the effective date above identifies the current version.